these are things

Shop Policies

Quality & Service

It’s our goal to provide you with unique, high quality goods and excellent customer service. We want your experience with These Are Things to be awesome from beginning to end. Please let us know if there’s something we can do to serve you better.

Checkout & Payment

We accept Visa, MasterCard, American Express, and Discover credit cards through our website. We also accept Paypal.

Delivery & Shipping

All orders are packed immediately upon payment. Orders are shipped out every weekday, Monday through Friday, except holidays.

All orders are shipped via USPS and UPS. You may select your desired shipping method during checkout. Optional expedited UPS services are available. Please note that USPS does not provide real-time tracking information. Choose UPS for detailed package tracking and reliable delivery.

We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier.

Ohio residents will be charged 6.75% sales tax.

Returns & Refunds

If you are not 100% satisfied with your purchase, simply send it back within 14 days and we'll refund the full cost of the item minus shipping costs.

Privacy & Security

We will never share or sell your information to any third party. The information we collect is only used to contact you about your order. You may choose to receive our occasional email updates by signing up here or during checkout.

All transactions are processed using industry standard 128-bit SSL encryption. Your credit card information is never stored.

International Orders

International customers have the choice between UPS and USPS delivery. For the most reliable delivery with tracking, please select UPS. Choose USPS at your own risk. Please note that we cannot, under any circumstances, offer any refunds or replacements for international orders that are lost, damaged, unclaimed, or undeliverable.

International customers will be responsible for paying any customs fees or duties.